One thing I always told my auto detailing franchisees was
that they needed to give the customer what they wanted, and if they found that
customers wanted a service that they were not yet providing, then they needed
to get their crews trained and start offering those add-on services. Let's talk
about this shall we - I'd like to discuss paint and dent repair, and scratch
repair services on auto paint because it's not as difficult as it appears, even
if in the future, those services may not entirely be needed anymore.
There was an interesting article in GizMag on April 15, 2014
titled; "Self-healing polymer restores itself in minutes," by Dario
Borghino. The article stated the German researchers have a new coating
material, a 'self-repairing sealant which is a scratch-resistant paint' and
although this technology is still in its infancy and probably will not hit the
market for 4-5 years, a car manufacturer might expedite it to market, as that
would be a great selling feature, a car that never gets scratches from shopping
carts, keys, etc., just think about how revolutionary that would be for a
moment.
The article is quoted as saying; "Self-healing polymers
are extremely attractive materials, but creating the "ideal" polymer
is far from easy, and compromises are in order. So far, scientists have mainly
approached the problem from two angles: they've either used a network of
embedded microcapsules containing a healing agent (which can only heal the
material a limited number of times), or materials that can heal indefinitely
because they are bound together by reversible chemical reactions (but need a
large amount of energy as a catalyst)."
Today, in the auto detailing profession there are a number
of franchises, distributorships and Biz Ops offering paintless dent removal,
and scratch repairs. It's become such a great business model and so respected
by the auto dealers, customers and industry that someone with the right set-up could
do just that and not even ever actually wax or polish a car. Yes, generally
speaking the services do fall in the same category, but today there is enough
business for either as a stand-alone small mobile business.
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